Private reference, not a government custodian. The operators do not retrieve records, certify copies, confirm occupancy, or change a roll. Send those requests to the office named for the record. Call 911 for an emergency; contact local police if you are facing stalking or harassment.
Choose the Right Custodian
For the most common Novato questions, begin with the source that owns the relevant record:
- Address and parcel questions: use the Novato street directory path
- Older volumes and past households: start with the Novato city directory collections
- One named person: follow the Novato resident lookup workflow
- Office orientation: use the Novato resident records offices section
- An identifiable city record: submit a focused California Public Records Act request to Novato’s custodian
Novato Building Division
922 Machin Avenue
Novato, CA 94945
415-899-8989
Monday-Thursday counter, 9-11
Marin Recorder
3501 Civic Center Drive, Suite 232
San Rafael, CA 94903
415-473-6092
Monday-Friday, 9-4
Building questions can also go to permitcenter@novato.org. The Recorder’s index and copy channels are separate from city requests, so include the APN, document reference, address, or date range that identifies the record.