Information Submitted in Forms
Names, phone numbers, and addresses entered into search boxes are sent to the third-party service that supplies the results. Novato Residents Directory does not keep a copy of those searches on its own servers. A message sent to the contact address is used only to read and answer that message.
Routine Technical Logs
Hosting systems may record an IP address, browser type, viewed pages, and time stamps. These logs are reviewed in aggregate for site health and broad page use. Cookies or similar tools may support basic analytics or advertising measurement when those services are enabled.
How Information Is Used
Technical information helps operate the pages, address faults, measure traffic, and improve the reference. Visitor lists are not sold, and individual reader profiles are not built.
Links and Separate Providers
Links lead to county and state portals, libraries, archives, and outside search providers. Information submitted on those services is governed by their policies, not this one. The same applies to sponsored results supplied by a separate company.
Who May Receive It
Hosting and support vendors may process ordinary server logs. Analytics or advertising partners may receive the technical data described above. Disclosure can also occur when valid legal process requires it; otherwise, information is not shared beyond operating the reference.
Security Measures
The pages use an encrypted connection, and logs are retained only for the purposes stated above. Because there are no user accounts, this service does not hold a reader password or account profile.
Children and Teen Users
The reference is intended for adults and is not directed to children. No personal information is knowingly collected from someone under 18. Contact the service if a minor has submitted information so it can be removed.
California Privacy Choices
The California Consumer Privacy Act and California Privacy Rights Act, including Civil Code section 1798.100 and following, can provide rights to know, delete, correct, and opt out of sale or sharing for qualifying consumers and covered businesses. Since this reference keeps very little, a request normally involves checking the contact mailbox and available logs, then removing what is within control. Use the Contact page to ask. Records held by California, Marin County, or Novato offices are controlled by their custodians, so a deletion request for a deed, court file, or public roll must go to that office.
Policy Changes
Revisions will appear in this policy. Continued use after a revision indicates acceptance of the updated text.